You can ask us to remove your information
You can request removal of the contact information and messages you have shared with Talk to My Shop. Use the form below and we’ll guide you through the process.
Leave the early-access list
- Use the form below and choose “Delete my data / leave the waitlist”.
- Enter the email address you used when signing up. Do not enter an Etsy password or other account credentials.
- The team will review your request and, where needed, ask you to verify control of that address.
- After verification, we remove the matching signup from the live database and handle associated support records and notification copies.
A reference number confirms that a request was received, not that deletion is already complete. You will receive confirmation through the contact channel used to verify your request.
Access, export, or correct your data
You can also request a copy of the information associated with your address or ask us to correct it. Select the appropriate category below. We verify identity before sharing data or changing an address; knowing an email address alone is not enough.
What removal covers
A verified removal request covers the waitlist record and identifying content of related requests. We also review internal notification copies. Limited records may need to remain while a specific legal or security matter is unresolved. Any backup-related retention is explained in the response; deletion from a live database is not presented as immediate erasure of every historic backup.
Questions about a shop connection?
Include the platform name and your question in the form below. We’ll explain the relevant next steps. Requesting access through this website does not itself authorize an Etsy connection.
Send a data request
Use only your own contact information. Avoid including buyer details or shop credentials.