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Privacy policy

How we handle your information and help you stay in control.

Updated October 5, 2026

The short version

  • We collect the contact details you share when requesting access or sending us a message.
  • Requesting access or contacting us does not require an Etsy password or grant access to your shop.
  • We do not sell your information or use these submissions to train AI.
  • You can ask for access, correction, or deletion through our data request form.

Who handles your information

This website is operated under the name Talk to My Shop, based in New Jersey, United States. Use the privacy contact form to reach the team responsible for the information described here.

Information you share with us

InformationPurpose
Waitlist email, signup time, and notice versionKeep the early-access list and send launch or invitation updates.
Support email, request category, message, and reference numberAnswer your question or handle your privacy or security request.
Notification delivery status and retry countMake sure the team receives submissions reliably.
A hashed network identifier and short rate-limit windowLimit repeated or abusive form submissions. Raw IP addresses are not stored in the waitlist database.

The hosting and email systems also process technical information needed to operate them, such as connection details and delivery logs. Please do not send shop credentials, payment details, buyer names or addresses, or unrelated sensitive information through these forms.

How we use and share it

We use submissions for the purpose you selected: early-access updates, support, privacy requests, or security reports. A new submission may create an internal email notification. Your address is not published on the site.

Our hosting provider is Contabo. Purelymail delivers email, and our team uses Gmail to receive internal notifications. These providers process the information included in the messages they handle. We do not make submissions available to advertising networks or data brokers. We may disclose information if a valid legal obligation requires it, or where needed to investigate abuse or protect the service.

AI assistants and shop connections

The conversations shown here are demonstrations with illustrative data. No form submission is sent to an AI model by this website, and we do not use these submissions to train models.

Before you authorize a shop connection, we will explain the data requested, available permissions, information shared with an assistant, and the process for revoking access and deleting connection data. A connected assistant’s processing will also be governed by its provider’s terms and your settings there.

Joining the waitlist is not consent to connect a shop or share shop information with an AI provider.

How long we keep it

We keep a waitlist signup while it is needed for early-access communications, or until a verified removal request is completed. Support and privacy requests are kept while they are being handled; their identifying content is removed when a deletion request is completed unless there is a specific unresolved legal or security reason to retain it.

Rate-limit windows last ten minutes; expired entries are removed during subsequent form processing. Copies in notification mailboxes and any operational backups are handled separately from the live application database. A deletion response will explain any remaining limited retention rather than claiming that every backup disappeared immediately.

Your choices

Use Delete your data to leave the waitlist, request a copy of your information, or correct an address. We may ask you to verify control of the relevant email before disclosing or removing information. Submitting a request does not automatically delete a record or prove ownership of an address.

Where applicable privacy laws give you additional rights, you can use the same contact form to exercise them or ask a question. You may also contact the privacy authority responsible for your location. Withdrawing your interest in early access does not require an Etsy login.

Cookies, analytics, and security

This landing site uses no advertising cookies or third-party analytics. Fonts are hosted with the site. Normal browser caching may store public site assets on your device. Read our security page for information about our approach to protecting your information.

Where processing takes place

The website is hosted on our Contabo server in the United States. Email providers may process information in other locations under their own service arrangements. Contact us before submitting information if you need more detail about providers or processing locations.

Updates and questions

This notice covers information submitted through this website. We will update it before introducing shop connections or materially changing the uses described here. The date at the top identifies this version. Contact the privacy team with questions.

Let’s talk about your shop.

Access is by invitation. Leave your email and we’ll be in touch with the next steps.

Have a question? Contact us.

Let’s keep in touch

Let’s talk about
your shop.

Interested in connecting your shop? Leave your email and we’ll get back to you with the next steps.

We’ll use your email to respond to your request.
No shop connection required. Privacy policy