Talk to My Shop home

Support

How can we help?

Product questions, privacy requests, and security reports reach the Talk to My Shop team here.

Updated October 5, 2026

Contact the team

Choose a category and tell us what you need. Your submission is stored privately and queued for the team; the on-screen reference confirms receipt, not a completed action. We may reply to the address you provide. Do not include passwords, API keys, payment details, or buyer information.

We use this information to handle your request and contact you. Read our privacy policy.

Before you connect

How do I get access?

Access is by invitation. Leave your email through Request access, or tell us about your shop using this form. We’ll reply with availability and next steps.

Does joining the waitlist change anything in my shop?

No. It only submits your email. It does not sign in to Etsy or grant access to listings or orders.

Did my form go through?

A successful submission displays a confirmation. Support and data requests include a reference number. If an error is displayed, the site does not claim your request was saved; you can try again.

Can I remove or correct my email?

Yes. Use the data request form. We review requests and verify identity before disclosing or changing records.

Let’s keep in touch

Let’s talk about
your shop.

Interested in connecting your shop? Leave your email and we’ll get back to you with the next steps.

We’ll use your email to respond to your request.
No shop connection required. Privacy policy